WB Digitech

Reputation Management

Reviews, replies, and the public record of your brand — protected without fake ratings or dark patterns.

Trusted partners: Inc. 5000, Google Partner Premier 2024, Microsoft Advertising Partner, Meta Business Partner, IFA Member, Shopify Partner, and 5 stars on Glassdoor

Get free proposal

We’ll reply with a tailored proposal within one business day.

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Work email
Code
Mobile
Our service
Brief note

A strategist replies within one business day — no spam, no automated sequence.

Client reviews

What clients say about our Reputation Management

5.0

150+ reviews on Google & Clutch

  • 24h

    Reply time

  • Pipeline-tied

    Reporting

  • Named lead

    Ownership

Read all client reviews
Google review

“Reviews we can stand behind.”

They set up a simple process to ask happy customers for reviews and to respond to every one. Our rating and our walk-ins both went up.

Yousef Al Hammadi

Owner, Hammadi Coffee · Dubai

4.8★Rating
4.8★ Rating
“Reviews we can stand behind. They set up a simple process to ask happy customers for reviews and to respond to every one. Our rating and our walk-ins both went up.”
Yousef Al Hammadi · Hammadi Coffee
“Calm handling of negative reviews. Professional, honest replies that turned a few critics into regulars.”
Rania Khoury · Cedar Dental
“Monitoring across every platform. Google, Facebook, and Tripadvisor in one dashboard with alerts.”
Mariam Saeed · Saeed Hospitality
4.8★ Rating
“Reviews we can stand behind. They set up a simple process to ask happy customers for reviews and to respond to every one. Our rating and our walk-ins both went up.”
Yousef Al Hammadi · Hammadi Coffee
“Calm handling of negative reviews. Professional, honest replies that turned a few critics into regulars.”
Rania Khoury · Cedar Dental
“Monitoring across every platform. Google, Facebook, and Tripadvisor in one dashboard with alerts.”
Mariam Saeed · Saeed Hospitality
+296% Top-5 keywords
“We finally rank for the terms that sell. They started with a technical audit instead of a content calendar, fixed what was blocking indexation, and only then wrote pages. Six months later our advisory pages sit in the top five and demo requests come from organic, not ads.”
Sarah Al Mansoori · Dubai Ventures
-38% Cost per lead
“Spend finally knows where it’s going. Our Google Ads account was one big campaign burning budget on informational queries. They rebuilt it by intent and city, and our cost per lead dropped in the first month.”
Omar Siddiqui · Gulf Fit-Out Co.
+64% Enquiries
“A site that finally feels like us. They spent the first two weeks understanding our buyers before showing a single screen. The new site converts noticeably better and our sales team actually sends people to it.”
Lina Haddad · Haddad Interiors
+185% Qualified leads
“Calls from the right neighbourhoods. We show up in the map pack where our patients actually live, and the calls are higher quality. Our front desk noticed before our reports did.”
Dr. Nadia Faris · Mosaic Health
3× AI citations
“We now show up in AI answers. When prospects ask ChatGPT or Google’s AI about our category, we’re cited. They fixed our entity data and structured content so machines understand what we do.”
Ahmed Rafiq · Fintrex Payments
+218% Online orders
“Creative that actually earns the click. Weekly creative tests and honest readouts. We stopped guessing which ads work — and orders more than doubled.”
Michael Chen · Gulf Retail Co.
+134K Reach
“A feed with a point of view. Our social used to be stock photos and announcements. Now it sounds like us and people actually comment.”
Sophie Turner · Northstar Logistics
+212% Article traffic
“Pages worth ranking. They interview our experts and turn it into content our buyers actually read. Several articles now bring in leads every week.”
Daniel Brooks · Brightline SaaS
-62% Load time
“Built to be crawled and fast to use. They rebuilt our platform on a modern stack. It’s faster, Google indexes it properly, and our team can update content without a developer.”
Hassan Javed · Edulink Pakistan
“An identity that holds under pressure. From the logo to the pitch deck, everything finally looks like one company. Investors noticed.”
Noor Al Suwaidi · Suwaidi Ventures

What we do

An ask flow that is allowed to exist

We look at what is already public: ratings, unanswered reviews, duplicate listings. Then we install an ask process for customers you actually served — timing, channel, and a template that does not sound like a hostage note.

Replies are a cadence, not a one-week burst. A thoughtful response to a mediocre review often does more than chasing another five-star. We write the voice for that, including when not to argue.

Listing accuracy is the unglamorous half: name, address, phone, hours, and the categories that match how people search. That record feeds the map pack as much as any review programme.

Get my free proposal
Five metallic stars on dark navy velvet

Reviews you can stand behind.

5.0

150+ client reviews

5
Deliverables
4
Phases
  • Strategic

    Every engagement starts with your business objectives — not a set of tactics.

  • Data-led

    Decisions come from search data, conversion data, and market signals.

  • Conversion-focused

    We optimise for enquiries and revenue — not vanity metrics.

  • Long-term

    Compounding results, continuous optimisation, and honest reporting.

Results

What Reputation Management delivers for our clients.

Measured against pipeline and revenue — reported monthly in plain language your team can act on.

01
0
Average rating
02
0
New genuine reviews
03
0
Review response time
04
0
Reviews answered

What’s included

Everything your Reputation Management needs to perform.

Each component has a clear purpose in the mix — the whole is a stack, not a package.

01

Core of the engagement

Review programmes

Ask flows that are allowed, and templates for replies.

02

Listing accuracy

The public NAP and profile details that feed local search.

03

Reply cadence

Who answers, in which language, and how to handle the review you did not like.

04

Duplicate & directory cleanup

The abandoned profiles that still rank next to the real one.

05

Policy-based takedown support

Only through the platform’s process, and only when the review actually violates it.

Need a custom mix?

Tell us your goal — we’ll scope only what moves it.

Build my scope

Why it matters

“Prospects read reviews before they fill in a form.”

We help you earn and respond to them, and keep listings accurate. We will not invent testimonials or ratings.

  1. 01

    The public NAP and profile details feed local search. Duplicate listings and unanswered reviews are how a brand looks abandoned even when the operation is fine.

  2. 02

    Takedowns only happen through the platform’s own process, and only when a review violates their rules. Anyone promising to ‘remove anything’ is selling a risk.

How we work

From kickoff to compounding results.

A clear sequence with a named owner at every step — so you always know what is happening this week, and why.

04phases,
one accountable team
Get a proposal
  1. 01

    Phase 1

    See what is already public

    Ratings, unanswered reviews, and duplicate listings.

  2. 02

    Phase 2

    Install an honest ask process

    Customers you actually served — never purchased reviews.

  3. 03

    Phase 3

    Write the reply voice

    Including when not to argue. A cadence, not a one-week burst.

  4. 04

    Phase 4

    Reply and report

    A simple view of rating trend and outstanding replies — not a vanity dashboard.

Why WB DIGITECH

Why businesses choose us for Reputation Management.

01

No fake ratings

We will not buy reviews, seed sock-puppets, or write testimonials you did not earn. If that is what you wanted, we are the wrong firm.

02

Replies as a cadence

Unanswered reviews are a trust leak. We set who replies, in which language, and when to stop arguing in public.

03

The public record, not just stars

NAP, categories, and duplicates. Reputation work that ignores listings is only doing half the job.

FAQ

Questions about Reputation Management?

Straight answers to what clients ask before they start. Anything else — ask us directly.

Talk to a strategist

A short call, no pitch deck. We’ll tell you honestly if we’re the right fit.

Only through the platform's own process, and only when it violates their rules. We will not fake a takedown.

Let’s make Reputation Management your strongest channel.

Tell us where you are and where you want to be. You’ll get a clear plan, scope, and timeline — not a sales pitch.

  • 5.0 from 150+ reviews
  • A reply within 24 hours
  • A clear proposal — not a pitch
  • A named owner at every step
  • Reporting tied to leads and revenue